Terms of Use

Welcome to www.officialsweethome.com. We are pleased to have you here. These Terms of Use are applicable to this website and the connected mobile services (collectively known as the “Site”). In these Terms of Use, the terms "us" or "we" refer to Sweet Home Stores, Inc. It's important to note that there might be separate or additional terms of use that pertain to specific subdomains of the Site, programs, or activities.

Our intention is to provide you with access to the Site, along with the products and services we offer, under the stipulations outlined in these Terms of Use. By utilizing the Site, you acknowledge and accept these Terms of Use, including any future modifications we may make. You can always access the most recent version of these Terms of Use by clicking on the "Terms of Use" link located in the footer of any Site page.

We encourage you to carefully read and understand these Terms of Use. They delineate our rights related to the Site, as well as your rights and responsibilities concerning its usage. If you are not in agreement with these Terms of Use, we kindly ask that you refrain from using the Site.

We retain the right to alter the Site and the products and services we provide on it. Periodically, changes may be made to the Site, as well as the products and services we make available. We hold the right, though not the obligation, to take any of the following actions at our sole discretion, without the need for prior notification to you:

  • Modify or terminate any or all of the products and services offered on the Site.
  • Limit or terminate your access to any or all parts of the Site, as well as the products and services available on it.
  • Remove any content from the Site and opt not to publish or delete any material that you submit to the Site.
  • Alter these Terms of Use.

We reserve the authority to decide who is eligible to use the Site. To use the Site, you must be at least 13 years old. Should you be under 13, we request that you do not use the Site. Furthermore, we retain the right to deny access or use of the Site, as well as the products and services provided, to anyone, at any point in time, based on our sole and absolute discretion.

You possess a restricted right to use the Site. Provided you adhere to all your obligations specified in these Terms of Use, we hereby grant you a limited, revocable, nonexclusive, nonassignable, and nonsublicenseable license and right to access the Site. This access should be through a widely available web browser or mobile device, allowing you to view content and information, and engage with the Site in alignment with its functionality and these Terms of Use. Any usage of the Site beyond this is strictly prohibited and constitutes a violation of these Terms of Use. The entirety of the content featured on the Site, including text, graphics, logos, images, videos, data, and other materials (collectively referred to as "Content"), is either our owned or licensed property. This Content is safeguarded by copyright, trademark, patent, and other proprietary rights. The collection, organization, and assembly of all Content on the Site are the exclusive property of Sweet Home Stores, Inc and its affiliates, along with their respective licensors, and is guarded by both U.S. and international copyright laws. We explicitly reserve all intellectual property rights related to all Content.

Misusing the Site for inappropriate purposes is prohibited. Whether on your own behalf or on behalf of any third party, you are expressly prohibited from:

  • Commercially exploiting the Site or its Content.
  • Employing or attempting to employ any software, tool, agent, or device to navigate or search the Site, except for the search engine and search agents accessible on the Site or generally available browsers.
  • Framing, mirroring, or utilizing framing techniques on any section of the Site without our explicit prior written consent.
  • Utilizing data extraction, scraping, mining, or any other data retrieval methods to create a database by systematically downloading or storing Site content, or to otherwise collect, store, or use any Content, product listings, descriptions, prices, or images, aside from the limited license allowed by these Terms of Use.
  • Using meta tags or any other hidden text employing names or marks displayed on the Site.
  • Misrepresenting the identity of a user, assuming the identity of any person or entity, making false statements, or otherwise misrepresenting your affiliation with any person or entity regarding the Site, or implying our endorsement of any statement you make.
  • Participating in fraudulent activities on the Site.
  • Attempting to violate the security of the Site, including (but not limited to): accessing data not meant for you, logging into a server or account you are not authorized to access, attempting to interfere with the service for any user, host, or network through actions like submitting malware, overloading, "flooding," "spamming," "mailbombing," or "crashing," forging any part of email headers, or forging communications on behalf of the Site.
  • Using the Site to defame, abuse, harass, stalk, threaten, or otherwise infringe upon the legal rights of others.
  • Altering, adapting, translating, reverse engineering, decompiling, or disassembling any segment of the Site.
  • Removing any copyright, trademark, or other proprietary rights notice from the Site or materials originating from the Site.

Your account entails your responsibility. Should you create an account and password upon registering with the Site, any activity occurring through your account is your responsibility. You commit to maintaining the security and confidentiality of your password, refraining from allowing others to use your account, and abstaining from utilizing others' accounts. Any unauthorized use or security breach of your password or account, must be immediately reported to us. Should you suspect that your account security has been compromised, it is imperative that you change your password promptly.

Notifications, whether through the Site or email. We may convey important information about the Site and the products and services we offer by means of notices on the Site, emails sent to the email address linked to your account, or other suitable methods. It is recommended that you manage your account information to regulate and limit the type of messages you receive from us.

Our data collection and privacy practices are thoroughly outlined in our Privacy Policy. Before using the Site, it is strongly advised that you carefully read our Privacy Policy. This policy is integrated into these Terms of Use through reference and governs how we treat any information, including personal data, submitted by you.

You are responsible for the content you submit. We are pleased to receive your reviews, comments, and other communications, including photos, videos, or any other content you submit through or to the Site ("User Content"). However, the User Content you submit must adhere to these Terms of Use.

You hereby agree that your User Content:

  • Will be accurate.
  • Will not facilitate or violate any law or regulation.
  • Will not infringe upon any third-party rights, including copyright, trademark, privacy, or publicity.
  • Will not cause harm to any individual or entity.
  • Will not contain, or link to, content that is obscene, profane, threatening, or explicit in nature, malware, political campaigning, commercial solicitation, chain letters, mass mailings, any form of "spam," or material that could be deemed harmful, sexually explicit, indecent, lewd, violent, abusive, or degrading.

Sole responsibility for the User Content you submit lies with you. We bear no responsibility for any User Content submitted by you. You acknowledge and consent to our right (though not the obligation) to undertake any or all of the following, at our sole discretion: (i) monitor User Content, (ii) alter, delete, or reject the posting of any User Content, and/or (iii) disclose any User Content, along with the associated circumstances of its transmission, to any third party.

With regard to any User Content you submit, you grant us a non-exclusive, sub-licensable, fully paid-up, perpetual, irrevocable, royalty-free, transferable right and license to use, display, perform, transmit, copy, modify, delete, adapt, publish, translate, create derivative works from, sell, and distribute such User Content. This license extends to incorporating the User Content into any medium, technology, or form, whether now known or developed in the future, across the world. Furthermore, you grant us the right to include the name you provide along with the User Content you submit. We assume no responsibility for the use or disclosure of any personal information you voluntarily disclose in connection with any User Content you submit. You confirm that you possess all the necessary rights to grant the licenses specified in this section. You further relinquish any "moral rights" or other rights related to the attribution of authorship or the integrity of materials concerning User Content, under any applicable law or legal theory.

For further insights into the submission of ratings and reviews, please refer to our Rating & Review Guidelines.

Content may also be contributed by third-party visitors to the Site. Please be aware that Site visitors might post content that is incorrect, deceptive, or misleading. We neither endorse nor bear responsibility for any opinions, advice, information, or statements made by third parties. We cannot be held liable for any loss or damage arising from your reliance on such information or materials. The viewpoints expressed by third parties are solely the viewpoints of the individuals who submitted them and might not align with our opinions.

Special offers may be time-limited. Intermittently, we will extend special promotions to our customers, which we refer to as "special offers" or "special deals." These could encompass gifts with purchase, free shipping, manufacturer promotions, or other promotional endeavors related to product purchases. It's important to understand that these offers might have a specific time frame during which they are valid.

For the latest information about our current coupons, sales, and offers, please consult our Coupons, Sales, & Offers Exclusions & Details.

Promotions might be subject to specific regulations. Any contests, raffles, sweepstakes, or other promotions (collectively referred to as "Promotions") offered via the Site might be governed by rules distinct from these Terms of Use. Should you participate in any Promotions, we recommend reviewing the applicable rules in conjunction with our Privacy Policy. Should any Promotion rules conflict with these Terms of Use, the Promotion rules will take precedence.

We are furnishing you with a notice in accordance with California Proposition 65. California Proposition 65 mandates that special notifications be furnished to California consumers when products contain chemicals recognized by the State of California to cause cancer, birth defects, or other reproductive harm, if the use of said products might result in consumer exposure to those chemicals exceeding certain threshold limits. This notification is particularly relevant to products like lead crystal glassware, ceramic tableware, Tiffany-style lamps, and electrical cords. We are issuing the subsequent warning to California consumers, as mandated by Proposition 65 for products referencing this section:

WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Should you have any queries regarding the safety of these products, we encourage you to contact us before placing an order.

We relinquish legal responsibility for the operation of the Site and the products and services it offers. The Site, along with all information, content, materials, products, and services provided on it, are presented by us on an "as is" and "as available" basis, unless explicitly stated otherwise. We make no representations or warranties of any nature, whether express or implied, about the operation of the Site, or the information, content, materials, products, or services provided on or made accessible through the Site, unless explicitly specified in writing. We shall not be held liable or responsible for any errors or omissions in the Site's content, for any actions or inactions on your part related to the Site, or for any harm to your computer, data, or any other damage you might incur in connection with the Site. By using the Site, you unequivocally agree that your utilization of the Site is solely at your own risk.

Furthermore, and without limiting the preceding paragraph's limitations, we provide no representations about the suitability of the products on the Site for any particular purpose. These products are provided "as is" without any warranties, whether express or implied. We expressly disclaim all warranties and conditions of any kind, including implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

The products on the Site might include a manufacturer's warranty as provided by the product manufacturer. We recommend reviewing your product's box and accompanying literature for detailed information.

We restrict our liability towards you. UNDER NO CIRCUMSTANCES SHALL SWEET HOME STORES, INC, ITS AFFILIATES, OR OUR AND THEIR RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS, OR AGENTS BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR OTHERWISE, INCLUDING LOSS OF DATA, INCOME, OR PROFITS), WHETHER IN CONTRACT OR TORT, EVEN IF WE HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. EVERY PROVISION OF THESE TERMS OF USE THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO ALLOCATE THE RISKS BETWEEN YOU AND US.

THIS ALLOCATION IS A FUNDAMENTAL ASPECT OF THE AGREEMENT BETWEEN YOU AND US. THE LIMITATIONS IN THIS SECTION REMAIN EFFECTIVE EVEN IF ANY LIMITED REMEDY FAILS TO MEET ITS ESSENTIAL PURPOSE(S). SHOULD YOU FIND THE SITE, ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, OR THESE TERMS OF USE DISSATISFACTORY, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU HEREBY ACKNOWLEDGE, BY UTILIZING THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. PLEASE NOTE THAT CERTAIN JURISDICTIONS MIGHT NOT PERMIT THE LIMITATION OF LIABILITY SET FORTH ABOVE, THEREFORE THIS LIMITATION OF LIABILITY MAY NOT BE APPLICABLE TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

SOME STATE LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE AFOREMENTIONED DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT BE APPLICABLE, AND YOU COULD HAVE ADDITIONAL RIGHTS.

Arbitration and Class Waiver. With the exception of small claims actions, which could be brought by either you or us, you hereby agree to binding individual arbitration before the American Arbitration Association. This arbitration will be governed by the Federal Arbitration Act. By agreeing to arbitration, you are waiving your right to a trial by jury. Any dispute resolution processes will be conducted individually rather than on a class or representative basis. Proceedings cannot be consolidated without consent from all parties involved. Should your arbitration fall under a group of Related Cases, as outlined in our dispute resolution process ("DRP"), you accept certain batch arbitration procedures. You acknowledge that you had the opportunity to review the DRP and are bound by it, even if you haven't read it.

We are not liable for third-party websites. The Site might feature links and interactive functionality connecting to third-party websites, including social networking sites. It's important to note that we do not endorse, and we hold no responsibility for, the functionality, actions, privacy settings, privacy policies, terms, or content of any such external website. Your use of third-party websites and resources is at your own risk.

Notify us if you believe your intellectual property rights are infringed. Should you be an intellectual property owner who believes your rights have been violated by the improper posting or distribution of your intellectual property via the Site, kindly inform us. You can reach out by sending an email to [email protected] or by mailing a notice to: SWEET HOMES STORES, 1500 MAIN AVE, CLIFTON, NJ 07011, Attn: Legal Department. Your notice must include the following information: (1) a physical or electronic signature of an individual authorized to act on behalf of the copyright owner; (2) a description of the copyrighted work(s) allegedly infringed; (3) the location on the Site where the infringing material can be found; (4) your contact details, including your address, phone number, and email if available; (5) a statement by you asserting that the alleged infringement hasn't been authorized by the copyright owner, its agent, or the law; and (6) a statement under penalty of perjury that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

These general terms are applicable to these Terms of Use. You are responsible for any charges and necessary permissions required for accessing the Site through your mobile access provider.

Should any provision of these Terms of Use be deemed illegal, void, or unenforceable by a court of competent jurisdiction, the unenforceable provision will be modified to the extent necessary to render these Terms of Use enforceable and effective, and the remaining provisions shall remain in full force and effect.

Our failure to enforce any right or provision outlined in these Terms of Use will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Sweet Home Stores, Inc.

These Terms of Use, along with any other terms and conditions referenced herein, constitute the complete agreement between you and us concerning the Site. These Terms of Use supersede all prior understandings, communications, and agreements, whether oral or written, between you and us.

If you have any questions regarding these Terms of Use, please contact us at:

Sweet Home Stores, Inc

Attn: Legal Department

301 Island Rd, Mahwah NJ 07430, United States

Email: [email protected]

Thank you for taking the time to read these Terms of Use. We hope you enjoy your experience on www.officialsweethome.com.

Effective Date: August 25, 2023